The Practical Data Model for CMDB (PDMC) is a common information model for IT service management CMDB solutions created by Justin Group Oy. The first public version of the PDMC was published in December 2019 under a creative commons license.
There is no correct answer to the question of “What is the right way for modeling the service configuration in digital systems such as CMDBs?”
However, regardless of the geographical location, the size, or the business domain, service providers are often using similar technologies and have implemented their service management processes based on the same industry best practice frameworks and standards. Ultimately, from a service configuration modeling point-of-view, service provider organizations have pretty similar needs.
We at Justin had seen this in practice in numerous ITSM process and tool implementation projects over the past two decades. Therefore, in order to create a short cut for data modelers, we decided to use our extensive experience to compile a common information model called the Practical Data Model for CMDB.
Have you already used the PDMC? We would be glad to hear your thoughts so that we can make the model even better fit for service providers around the world.
Find the model appealing, but don’t know where to start? In such a case please contact us and let’s agree on consultancy services.
