Practical Asset & Configuration Management

“Developing a CMDB is the job of a patient person,” said an experienced business executive. He was right, but why invest in the development of configuration management and CMDB?

At its best, configuration management and CMDB enable e.g. the following outcomes that are important for any service organization:

• Analyzes: business impact analysis when something is about to change, root-cause analysis in failure situations, vulnerability analysis
• Financial reporting, such as usage and consumption information, basis for billing, and cost allocation details
• “Single-source-of-truth”: centralized and shared knowledge promotes better understanding and communication between different stakeholders
• Reporting: operational and management reporting as well as service reporting

The development of configuration management and CMDB is always a matter for almost the entire organization and therefore it is important to understand the many different aspects of CMDB before starting a development project.

Justin’s Practical Asset and Configuration Management © -training provides comprehensive perspectives from business case identification to implementation scoping, data modeling, process design, technology choices, and step-by-step implementation.