Training packages

If you are looking for more comprehensive skills development, we recommend exploring our training packages. We have combined our training products by themes to ensure you get the most benefit from the overall learning experience at a cost-effective price. Check out our training packages below.

Theory to Practice: Service Design and Process Description

We have combined our Digital Service Catalog and Practical Process Design trainings into a unique package that provides both a theoretical foundation on services and practical process expertise. By ordering the trainings as a bundle, you will also receive a significant discount.

Justin’s Digital Service Catalog training explains key concepts such as defining a service, service strategy, service portfolio, service offering, and service and product catalogs. Whether you are an internal or external service provider, these topics play a central role in any service organization.

The Practical Process Design training guides you through the basics of process design. You will become familiar with methods for describing processes, their activities and tasks, as well as related roles and responsibilities. This training equips you with valuable insights into understanding organizational operations and improving its operating models.

The training package includes the following courses:

Digital Service Catalog

Practical Process Design

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Theory to Practice: CMDB Design and Data Modeling

We have combined our Practical Asset and Configuration Management and Practical Data Modeling trainings into a unique package that provides both a theoretical foundation in configuration management and hands-on expertise in describing data models. By ordering these trainings as a series, you will also receive a significant price advantage.

Justin’s Practical Asset and Configuration Management training covers the key areas of the topic, including processes, data producers and consumers, architectures, and implementation. The business and operational benefits of configuration management are strongly emphasized in this training.

The Practical Data Modeling training focuses on the principles of data modeling and describing the desired data model through practical exercises. This course helps you understand how to map out the dependencies between the information and various data objects used within your organization. A commonly agreed-upon data model is often the first step towards truly supporting operations with high-quality data.

The training package includes the following courses:

Practical Asset and Configuration Management

Practical Data Modeling

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Practical Work Method Training Series: Process and Data Modeling and Functional Architecture

We have bundled our practical skill-enhancing work method trainings into one comprehensive package that ensures your expertise is updated to the next level all at once. By ordering the trainings as a series, you will receive a significant price advantage.

In the Practical Data Modeling, Process Design, and Functional Architecture trainings, you can apply everything you’ve learned so far in the field of service management. Elevate your skills to the next level at once and put them into practice with half-day small group trainings. The courses consist of lectures and hands-on exercises.

The training package includes the following courses:

Practical Data Modeling

Practical Process Design

Practical Functional Architecture

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